Terms of Service

Last Updated: September 29, 2026

1. ACCEPTANCE OF TERMS

‍Welcome to Empower Skin & Scalp Spa. These Terms of Service ("Agreement") constitute a legally binding contract between you ("User," "Client," or "you") and Empower Skin & Scalp Spa ("we," "us," or "our"). This document governs your access to and use of our website, booking platforms, and physical spa facilities. By accessing our website, purchasing products, or booking an appointment, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree to these terms, you must not use our website or services.

2. SMS TERMS AND COMMUNICATIONS

SMS Terms: By opting in, you agree to receive text messages from Empower Skin & Scalp Spa about your inquiry, appointments, and offers. Message frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help, or call (315) 291-9111. Carriers are not liable for delayed or undelivered messages. Consent is not a condition of purchase.

3. SPA POLICIES AND APPOINTMENTS

  • Bookings: All appointments are subject to availability. We reserve the right to refuse service to any individual at our discretion, particularly in cases of inappropriate conduct or health and safety concerns.
  • Cancellations and No-Shows: We require advance notice for appointment cancellations or rescheduling. Failure to provide sufficient notice or failure to show up for an appointment may result in cancellation fees or forfeiture of deposits, as outlined at the time of booking.
  • Late Arrivals: Arriving late may cut into your treatment time. We reserve the right to shorten or reschedule your service to avoid delaying the next client.

4. MEDICAL AND HEALTH DISCLAIMER

‍The services, products, and information provided by Empower Skin & Scalp Spa are strictly for cosmetic, aesthetic, and relaxation purposes. We are not medical professionals. Our services do not constitute medical advice, diagnosis, or treatment. You must disclose any allergies, medications, or medical conditions prior to your treatment. If you have severe skin conditions, scalp issues, or other health concerns, please consult a licensed physician before booking our services.

5. INTELLECTUAL PROPERTY

‍All content, design elements, logos, graphics, and text on our website are the exclusive property of Empower Skin & Scalp Spa and are protected by applicable copyright and trademark laws. You are granted a limited, non-exclusive license to access our website for personal use, but you may not copy, reproduce, distribute, or create derivative works from our intellectual property without our express written consent.

6. USER CONDUCTYou agree to use our website and services only for lawful purposes. You are strictly prohibited from:

  • Using our website to transmit malicious code, viruses, or harmful data.
  • Attempting to gain unauthorized access to our scheduling systems or customer databases.
  • Engaging in abusive, harassing, or inappropriate behavior toward our staff or other clients.

7. LIMITATION OF LIABILITY

‍To the maximum extent permitted by law, Empower Skin & Scalp Spa, its owners, employees, and contractors shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website, products, or spa services. This includes, but is not limited to, damages for personal injury, allergic reactions, loss of data, or dissatisfaction with treatment results. You assume all risks associated with the services provided.

8. INDEMNIFICATION

‍You agree to indemnify, defend, and hold harmless Empower Skin & Scalp Spa from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your breach of these Terms of Service or your violation of any law or third-party rights.

9. MODIFICATIONS TO TERMS

‍We reserve the right to modify, amend, or update these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting to our website. Your continued use of our services following such changes constitutes your acceptance of the revised Terms.

10. CONTACT INFORMATION

‍If you have any questions, disputes, or concerns regarding these Terms of Service, please contact us at:

Empower Skin & Scalp SpaPhone: (315) 291-9111

Luxury and Tranquility

Take a Tour

Our state-of-the-art facility in Geneva, NY, is designed to provide the ultimate in relaxation and rejuvenation. From the moment you enter, you'll be enveloped in a warm and inviting atmosphere, where every detail is curated to enhance your sense of well-being. Enjoy a peaceful ambiance that soothes the senses and sets the stage for a transformative spa experience. Whether you're indulging in one of our advanced skincare treatments, receiving expert makeup application, or simply unwinding in our serene lounge, you'll find that every visit to Empower Skin & Scalp Spa is a step towards enhanced beauty and profound relaxation.

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